FAQ

requently Asked Questions (FAQ)

1. What products do you sell?

We specialize in high-quality, stylish caps designed for comfort, durability, and everyday wear.

2. Do you offer free shipping?

Yes! We provide free standard shipping on all orders within the United States.

Handling time: 1–2 business days

Delivery time: 2–4 business days

3. What is your return policy?

We offer free returns within 30 days of delivery.

No restocking fees

No final sale items

Items must be unused and in original condition

4. How do I start a return?

Email us at mathesvintonx@gmail.com with your order details. We’ll send you a prepaid return label.

5. When will I receive my refund?

Refunds are issued within 5–7 business days after we receive and inspect the returned item.

6. Can I exchange an item?

Yes, we offer exchanges only for defective or damaged items. Please email us with a photo and description of the issue.

7. Do you ship internationally?

No, we currently ship only within the United States.

8. How can I contact you?

You can reach us anytime at:
📧 mathesvintonx@gmail.com
📞 +1 850-283-2891